Welcome To Brandywine Coach Works of Chadds Ford, PA
Expert Auto Body Repair
Locally owned and operated, Brandywine Coach Works was founded in 1989 with a simple philosophy…to provide the best auto body repair experience possible.
Brandywine Coach Works has a reputation for being a boutique style car body shop, and I really don’t see anything wrong with that. In this instance, my 2014 Ford Edge was brought here by the dealer due to a paint defect from the factory. BCW tolerated my questions without hesitation and delivered the car to me sooner than expected and detailed as well. Even the chrome clad wheels were cleaned for me, which I loved because I have had a hard time keeping them clean.
I’ve taken my vehicles here on numerous occasions over the past few years and have been in awe of the excellence in customer service. They treat everyone very professionally and their staff is top notch. They have given me fair prices and have even worked with me to replace factory parts with aftermarket parts of my choosing. Timing has always been spot on as well. I cannot recommend then enough. If you need your car repaired after an accident this is the place to go.
Bob was exceptionally helpful and pleasant to deal with. He took care of my initial problem with some paint being on the side of the car, the day I stopped by to discuss the repairs, and ordered the other part to repair the left reflector.
David and Rose â€“ Thanks for all the help. If I have to do without my car for a week or so there is no place in the region Iâ€™d rather leave it than with your team.
The attention and recognition provided by Bob and the desk staff. A surprise factor was the car having been detailed for delivery (inside and out). Brandywine Coach Works had the car looking better than when I received it by the dealership. Bob also reinspected the car upon my arrival and explained the workmanship guarantee to insure customer satisfaction. It would be very easy to recommend Brandywine Coach Works. Great Job. Great Service.
Staff was especially helpful and kept me updated. Rose at the front counter is a gem!
Friendly employees with a determination to satisfy all of my concerns.
Bob did a great job explaining the process, details regarding the repairs and the timing so I could plan my vacation and work schedule accordingly. Rose has a wonderful customer service orientation and was very helpful for scheduling and coordination with my schedule. Keep up the great work!
Location and convenience of getting my rental car on-site. Also, they personally drove my car to my dealership for scheduled maintenance and inspection after repair work was completed.
They made it incredibly easy to get a satisfactory result from an unpleasant occurrence. First Class!!
Bob and Rose take customer service to the next level! Which unfortunately is not seen with most establishments. Wouldnâ€™t think of using anyone else.
The building/facility is incredibly organized and clean. Front-line customer service employees are polite, gracious and very friendly in person and on the phone. Eric kept me informed and was there to answer all of my questions throughout the whole process. I went into the whole car repair event thinking it would be an inconvenient, time-consuming ordeal. Everyone at Brandywine Coach Works proved me wrong and I am so happy to say that. I am still singing their praises to family and friends.
Everyone was so friendly, nice, and courteous. I cannot believe how my vehicle was restored to NEW. It was a nice atmosphere and the shop itself was beautiful!
Brandon was extremely helpful and informative on the whole process and kept me in the loop with everything. Very nice and professional. I will always bring my cars to him from now on! The bodywork and pain was meticulously performed. Was able to get my car earlier than expected which made the whole experience that much better!
The customer service is fantastic. I love working with Rose and Eric. They both take great care in every step of the journey and make it as seamless as possible.
We have Enterprise Rent-A-Car services on site for your convenience and to make the rental car pick-up and drop-off process quick and easy! We will schedule this for you and Enterprise will deliver the car to you at our facility when you drop off your vehicle.
To speak with an Enterprise Rent-A-Care representative, call one of the following below: